BTC-205Vertical Deep Dive4 Days • 24 Hours
The AI Customer Experience Bootcamp
Build a complete CX automation system
Your customers wait hours for simple answers. Support tickets pile up. By the time you notice someone is unhappy, they have already churned. In four intensive days, transform your customer support from reactive firefighting to proactive relationship building. Build chatbots that answer instantly, triage systems that route intelligently, feedback loops that reveal truth, and retention engines that save customers before they leave.
No dates currently scheduled
Duration
24 Hours
4 days × 6 hours
Type
Vertical
Level
205
Vertical Deep Dive
Best Value
Early Bird
$699
Save $100
Standard
Regular
$799
Standard rate
Last Minute
Day-of
$899
Walk-in rate
What You'll Walk Away With
A live AI customer service chatbot, an automated customer feedback and analysis system, a proactive churn-prevention agent, and a personalized customer onboarding sequence.
4-Day Schedule
Each day: 10am - 5pm with lunch break
Day 1
The Knowledge Base & First Chatbot: Foundation
Morning
The Knowledge Base & First Chatbot: Foundation
Afternoon
Project: Build Your Internal Knowledge Base & First-Tier Chatbot
Day 2
The Support Agent: Ticket Triage & Resolution
Morning
The Support Agent: Ticket Triage & Resolution
Afternoon
Project: Build an AI Agent to Categorize, Prioritize, & Respond to Tickets
Day 3
The Feedback Loop: Surveys & Analysis
Morning
The Feedback Loop: Surveys & Analysis
Afternoon
Project: Create an Automated System to Collect & Analyze Customer Feedback
Day 4
The Retention Engine: Proactive Personalization
Morning
The Retention Engine: Proactive Personalization
Afternoon
Project: Build an AI Agent to Identify At-Risk Customers & Engage Them
You will arrive with reactive, overwhelmed customer support that loses customers to frustration and leave with a fully functional AI-powered customer experience system—chatbots, ticket automation, feedback analysis, and churn prevention—that delights customers 24/7 while reducing support costs and increasing retention.
About This Bootcamp
Stop losing customers to poor support experiences. In 4 intensive days, build a complete AI-powered customer experience system: knowledge bases, chatbots, ticket triage, feedback analysis, and churn prevention. Leave with live systems that delight customers 24/7.
What You'll Master
Answer 60%+ of customer questions instantly with AI chatbots
Cut response time from hours to minutes with intelligent ticket triage
Know what customers really think with automated feedback analysis
Identify at-risk customers before they churn
Build proactive retention workflows that save relationships
Create a CX dashboard that shows the complete picture
Everything You'll Take Home
Live customer service chatbot answering questions 24/7
Intelligent ticket triage and prioritization agent
AI response drafting system for human review
Automated feedback collection at key journey moments
Sentiment analysis and trend identification system
Churn risk scoring and monitoring dashboard
Proactive retention workflow automation
Complete CX metrics dashboard
90-day implementation roadmap
Is This Bootcamp Right For You?
This IS For You If...
- SaaS founders and customer success leaders drowning in support tickets
- E-commerce and subscription businesses with 100-10,000 customers
- Support team leads wanting to scale without proportionally scaling headcount
- Operations managers tired of reactive firefighting
- Anyone who believes great customer experience drives growth
This is NOT For You If...
- Businesses with fewer than 50 customers (not enough volume to justify automation)
- Teams expecting AI to fully replace human judgment (it augments, not replaces)
- Companies requiring 100% human touch for every interaction
- Those unwilling to invest in CX tools ($100-500/month)
- People who will not implement systems after the bootcamp
Continue Your Journey
After this bootcamp, explore these next
PRJ-201Project
Launch Your AI Customer Service Chatbot
Deploy a live chatbot on your website in 12 hours
PRJ-301Project
Build Your Customer Service Agent
Deploy an AI agent that actually processes your support queue
TOE-401
Advanced Workflow Automation
Master advanced automation patterns and get introduced to AI agents that pursue goals autonomously.
Ready for Total Transformation?
Four days to completely change how you work with AI.